Privacy policy

Last Updated: August 5, 2026

Ralizant respects your privacy and is committed to providing clear information about how personal information is collected, used, disclosed, retained, and protected when you visit our website, place an order, contact us, or otherwise interact with our online store.

This Privacy Policy applies to personal information processed through our official website at https://www.ralizant.com/ and through related communications with Ralizant.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request consent before carrying out the relevant processing activity.

Who We Are

Ralizant is an independently operated online retail store offering clothing, bags, and related fashion accessories.

For purposes of applicable privacy and data protection laws, Ralizant is generally responsible for deciding how personal information submitted directly to our store is used.

Our online store is hosted by Shopify. Shopify and other service providers may also process personal information according to their own legal obligations, privacy notices, and service terms.

Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Contact Information

We may collect contact information such as:

  • Your full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Other contact information you voluntarily provide

Order and Transaction Information

When you place or attempt to place an order, we may collect information such as:

  • Products purchased or added to your shopping cart
  • Selected sizes, colors, quantities, and product variants
  • Order number and order history
  • Shipping and delivery information
  • Billing and transaction details
  • Discounts or promotional codes used
  • Return, refund, replacement, cancellation, or dispute information
  • Communications relating to the order

Payment Information

Payments are processed through Shopify and applicable third-party payment providers.

Ralizant does not directly store complete credit card or debit card numbers on its website.

We may receive limited payment-related information, such as the payment method used, transaction status, authorization result, billing details, and partial payment identifiers needed to process an order, refund, payment inquiry, or dispute.

Customer Account Information

If customer account features are available and you create or use an account, we may collect information such as:

  • Account contact details
  • Login-related information
  • Saved addresses
  • Order history
  • Preferences
  • Other information connected to the account

Customer Service Communications

When you contact us, we may collect the information contained in your communication, including:

  • Your name and contact details
  • Order number
  • Product or sizing questions
  • Shipping or tracking inquiries
  • Return, refund, replacement, or cancellation requests
  • Photographs of products, packaging, or shipping labels
  • Information needed to investigate an order, delivery, or payment issue
  • Other information you voluntarily provide

Please do not send complete payment card numbers, card security codes, account passwords, or other sensitive authentication information by email.

Device and Website Usage Information

When you access our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers
  • Language settings
  • Approximate location
  • Pages viewed
  • Links clicked
  • Referring website or advertising source
  • Shopping-cart activity
  • Session and interaction information
  • Dates and times of website activity

This information may be collected through cookies, pixels, tags, local storage, software development kits, log files, and similar technologies.

Information We Receive from Other Sources

We may receive personal information from service providers and business partners that assist with operating our store, including:

  • Shopify
  • Payment processors and digital-wallet providers
  • PayPal
  • Shipping carriers and fulfillment providers
  • Fraud-prevention and security providers
  • Analytics providers
  • Advertising and campaign-measurement partners
  • Customer support and communication providers
  • Apps and integrations enabled for our store

The information received may include payment authorization results, shipment updates, delivery information, fraud-risk indicators, advertising attribution, website interaction data, or other information needed to provide and improve our services.

How We Use Personal Information

We may use personal information for purposes including:

  • Providing and operating our website
  • Processing and fulfilling orders
  • Processing payments and payment authorizations
  • Arranging shipping, delivery, and tracking
  • Managing returns, replacements, cancellations, and refunds
  • Responding to product, sizing, order, and customer service inquiries
  • Verifying billing, shipping, and transaction information
  • Detecting, investigating, and preventing fraud or unauthorized transactions
  • Reviewing high-risk or suspicious orders
  • Maintaining customer accounts and preferences
  • Improving our website, products, services, and customer experience
  • Measuring website performance and understanding how visitors use our store
  • Providing marketing communications where permitted
  • Measuring and improving advertising campaigns
  • Maintaining business, accounting, tax, and transaction records
  • Handling payment disputes and chargebacks
  • Enforcing our policies and protecting our legal rights
  • Complying with applicable laws, court orders, regulatory obligations, and lawful requests

Legal Bases for Processing

Where applicable law requires us to identify a legal basis, we may process personal information based on:

  • Performance of a contract, including processing and fulfilling an order
  • Our legitimate interests in operating, protecting, and improving our online store
  • Your consent, including where consent is required for certain cookies, analytics, or marketing activities
  • Compliance with legal, accounting, tax, regulatory, or security obligations
  • Protection of the rights, safety, and property of customers, Ralizant, service providers, and others

Where processing is based on consent, you may withdraw your consent for future processing. Withdrawing consent does not affect processing that occurred before the withdrawal.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our store, fulfill orders, protect our business, or comply with legal obligations.

Shopify

Our online store is hosted and supported by Shopify. Shopify may process personal information to provide ecommerce, checkout, payment, customer-account, security, analytics, and other platform services.

If Shopify Network Intelligence or other enhanced Shopify services are enabled for our store, Shopify may process certain customer interactions for purposes such as analytics, personalization, fraud prevention, advertising, and service improvement, subject to applicable settings and privacy choices.

Payment Providers

We may disclose information to payment processors, card networks, banks, digital-wallet providers, PayPal, and other payment services when necessary to:

  • Authorize and complete payments
  • Verify billing information
  • Prevent fraud
  • Process refunds
  • Resolve payment inquiries or disputes

Shipping and Fulfillment Providers

We may disclose names, delivery addresses, telephone numbers, email addresses, order details, and other necessary information to shipping carriers, fulfillment providers, customs service providers, and delivery partners.

Operational Service Providers

We may use service providers for:

  • Website hosting and functionality
  • Data storage
  • Security and fraud prevention
  • Customer support
  • Email and communication services
  • Website analytics
  • Order and product operations
  • Accounting and business administration

These providers may process personal information only as permitted by their agreements, applicable laws, and their own legal responsibilities.

Analytics and Advertising Partners

Where enabled, we may disclose or make available device, usage, transaction, and campaign information to analytics, search, social media, and advertising partners.

This information may be used to:

  • Measure website traffic and performance
  • Understand customer interactions
  • Measure advertising effectiveness
  • Attribute purchases or other activity to advertising campaigns
  • Limit repeated advertisements
  • Deliver or personalize advertising where permitted
  • Detect fraud and invalid advertising activity

These partners may include platforms such as Google and Pinterest when their tags, pixels, catalogs, analytics tools, or advertising services are enabled for our store.

Professional Advisers and Legal Disclosures

We may disclose personal information to accountants, legal advisers, insurers, auditors, financial institutions, law-enforcement authorities, courts, regulators, or other appropriate parties when reasonably necessary to:

  • Comply with applicable law or a lawful request
  • Respond to a court order, subpoena, or regulatory inquiry
  • Protect customers, Ralizant, service providers, or others
  • Investigate fraud, abuse, security incidents, or suspected illegal activity
  • Establish, exercise, or defend legal claims

Business Transfers

Personal information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, transfer of business operations, bankruptcy proceeding, or similar business transaction, subject to applicable legal requirements.

Cookies and Similar Technologies

Ralizant, Shopify, and applicable service providers may use cookies and similar technologies to operate the website and understand customer interactions.

These technologies may be used for:

  • Essential website and checkout functions
  • Shopping-cart and session management
  • Security and fraud prevention
  • Remembering customer preferences
  • Website performance and analytics
  • Advertising and campaign measurement
  • Personalization where permitted

Some cookies are necessary for the website to function. Other cookies and tracking technologies may be optional and may require consent depending on your location.

Where a cookie banner or privacy control is available on our website, you may use it to manage the available choices.

You may also configure your browser to block or remove cookies. Blocking essential cookies may prevent certain website, account, shopping-cart, or checkout features from functioning correctly.

Advertising and Campaign Measurement

Where advertising or analytics tools are enabled, information about your device, website activity, shopping interactions, or purchases may be used to measure campaign performance, understand customer interests, limit repeated advertising, or provide relevant advertising where permitted.

Depending on applicable law, some advertising or analytics activities may be considered targeted advertising, sharing, or a sale of personal information even when no money is exchanged for the information.

Ralizant does not sell personal information to third parties in exchange for money.

Where applicable law provides a right to opt out of the sale or sharing of personal information or targeted advertising, you may use any privacy-choice or data-sharing opt-out control made available on our website.

You may also submit an applicable opt-out request by contacting us at hello@ralizant.com.

Global Privacy Control

Some browsers and browser extensions support Global Privacy Control signals.

Where required by applicable law and supported by our configured privacy tools, a recognized Global Privacy Control signal may be treated as a request to opt out of certain data sales, sharing, or targeted advertising for the applicable browser or device.

Because the availability and operation of Global Privacy Control may depend on browser settings, Shopify configuration, and third-party privacy tools, customers may also contact hello@ralizant.com to submit an applicable privacy request.

Marketing Communications

We may send promotional emails or other marketing communications when you have provided consent or when otherwise permitted by applicable law.

You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable message.

You may also contact us at hello@ralizant.com to request that we stop sending promotional communications.

Even after you opt out of marketing, we may continue to send non-promotional communications relating to orders, payments, shipping, returns, refunds, customer service, security, or other transactions.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and documenting transactions
  • Providing customer service
  • Managing returns, refunds, disputes, and chargebacks
  • Maintaining accounting, tax, and business records
  • Preventing fraud and protecting security
  • Complying with legal and regulatory obligations
  • Establishing, exercising, or defending legal claims

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, legal obligations, and whether an active dispute, chargeback, investigation, or legal claim exists.

When personal information is no longer reasonably required, it may be deleted, anonymized, or retained in a restricted form as permitted by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Payments are processed through Shopify and applicable payment providers. Ralizant does not directly store complete payment card numbers on its website.

No method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Customers should protect their account credentials and contact us if they believe their personal information or customer account has been compromised.

International Data Processing

Ralizant is based in the United States. Shopify and other service providers may process or store personal information in the United States and other countries.

These countries may have privacy and data protection laws that differ from the laws in the country where you live.

Where required, applicable service providers may use recognized legal mechanisms or contractual protections for international data transfers.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request information about the personal information we collect and use
  • Request access to personal information associated with you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a portable copy of certain personal information
  • Request restriction of or object to certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising
  • Opt out of certain sales or sharing of personal information
  • Appeal certain decisions concerning a privacy request where applicable
  • Receive equal service without unlawful discrimination for exercising an applicable privacy right

Privacy rights are not absolute. We may retain or continue processing information where permitted or required for purposes such as completing transactions, maintaining legally required records, preventing fraud, protecting security, resolving disputes, or complying with applicable law.

How to Submit a Privacy Request

To submit a request to access, correct, delete, restrict, opt out, or obtain information about personal information, contact us at hello@ralizant.com.

Please include:

  • Your full name
  • The email address associated with your order or interaction
  • Your order number where relevant
  • The type of privacy request you are submitting
  • Sufficient information to help us identify the relevant records

We may request additional information to reasonably verify your identity and protect personal information from unauthorized access, correction, disclosure, or deletion.

Information submitted for verification will be used only as reasonably necessary to review and respond to the request.

If we cannot reasonably verify a request, or if an applicable legal exception applies, we may limit or deny the request and provide an explanation where required.

Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may request proof that the authorized agent has permission to act for you. We may also require you to confirm your identity or the request directly.

Appealing a Privacy Decision

If applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal by contacting hello@ralizant.com and stating that you are appealing a privacy decision.

Please provide sufficient information to identify the original request and explain the reason for the appeal.

Children’s Privacy

Our website and products are intended for a general adult shopping audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact hello@ralizant.com so that we can review the matter and take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites, apps, payment services, social media platforms, or other services that we do not control.

This Privacy Policy does not govern the privacy practices of independent third parties.

Customers should review the privacy notices of those third parties before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our store, service providers, privacy practices, legal obligations, technology, or website features.

The updated version will be published on this page with a revised Last Updated date.

Where required by applicable law, we may provide additional notice of material changes.

Contact Information

For privacy questions, requests, or concerns, please contact us using the information below.

Store Name
Ralizant

Website
https://www.ralizant.com/

Email
hello@ralizant.com

Phone
+1 610-936-4052

Business and Contact Address
8 Burke Ave, Conshohocken, PA 19428, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed